@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";:root{--primary:#6366f1;--primary-light:#818cf8;--primary-dark:#4f46e5;--primary-glow:#6366f14d;--success:#10b981;--success-light:#34d399;--success-bg:#10b98126;--warning:#f59e0b;--warning-light:#fbbf24;--warning-bg:#f59e0b26;--danger:#ef4444;--danger-light:#f87171;--danger-bg:#ef444426;--info:#3b82f6;--info-light:#60a5fa;--info-bg:#3b82f626;--bg:#0f172a;--bg-secondary:#0c1322;--surface:#1e293b;--surface-hover:#263548;--surface-border:#94a3b81a;--glass:#1e293bb3;--glass-border:#94a3b826;--text:#f8fafc;--text-secondary:#cbd5e1;--text-muted:#94a3b8;--text-dim:#64748b;--space-xs:4px;--space-sm:8px;--space-md:16px;--space-lg:24px;--space-xl:32px;--space-2xl:48px;--space-3xl:64px;--radius-sm:8px;--radius-md:12px;--radius-lg:16px;--radius-xl:20px;--radius-full:9999px;--shadow-sm:0 2px 8px #0003;--shadow-md:0 4px 16px #0000004d;--shadow-lg:0 8px 32px #0006;--shadow-glow:0 0 20px var(--primary-glow);--transition:all .2s ease;--transition-slow:all .3s ease;--nav-height:64px;--bottom-nav-height:64px;--sidebar-width:260px;--max-width:1200px}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth;-webkit-font-smoothing:antialiased;font-size:16px}body{background:var(--bg);color:var(--text);min-height:100vh;font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif;line-height:1.6;overflow-x:hidden}a{color:var(--primary-light);transition:var(--transition);text-decoration:none}a:hover{color:var(--primary)}img{max-width:100%;display:block}button{cursor:pointer;border:none;outline:none;font-family:inherit}input,textarea,select{outline:none;font-family:inherit}.container{width:100%;max-width:var(--max-width);padding:0 var(--space-md);margin:0 auto}.page{min-height:100vh;padding-top:var(--nav-height);padding-bottom:calc(var(--bottom-nav-height) + var(--space-lg))}@media (width>=768px){.page{padding-bottom:var(--space-lg)}}.card{background:var(--glass);-webkit-backdrop-filter:blur(16px);border:1px solid var(--glass-border);border-radius:var(--radius-md);padding:var(--space-lg);transition:var(--transition)}.card:hover{box-shadow:var(--shadow-md);border-color:#94a3b840;transform:translateY(-1px)}.btn{justify-content:center;align-items:center;gap:var(--space-sm);border-radius:var(--radius-sm);transition:var(--transition);cursor:pointer;white-space:nowrap;border:none;padding:10px 20px;font-size:.875rem;font-weight:600;display:inline-flex}.btn-primary{background:linear-gradient(135deg, var(--primary), var(--primary-dark));color:#fff;box-shadow:0 4px 12px var(--primary-glow)}.btn-primary:hover{box-shadow:0 6px 20px var(--primary-glow);transform:translateY(-1px)}.btn-secondary{background:var(--surface);color:var(--text);border:1px solid var(--glass-border)}.btn-secondary:hover{background:var(--surface-hover);border-color:var(--primary)}.btn-danger{background:linear-gradient(135deg, var(--danger), #dc2626);color:#fff}.btn-success{background:linear-gradient(135deg, var(--success), #059669);color:#fff}.btn-ghost{color:var(--text-secondary);background:0 0;padding:8px 12px}.btn-ghost:hover{background:var(--surface);color:var(--text)}.btn-lg{border-radius:var(--radius-md);padding:14px 28px;font-size:1rem}.btn-sm{padding:6px 14px;font-size:.8rem}.btn-block{width:100%}.btn:disabled{opacity:.5;cursor:not-allowed;transform:none}.form-group{margin-bottom:var(--space-md)}.form-label{margin-bottom:var(--space-xs);color:var(--text-secondary);font-size:.875rem;font-weight:500;display:block}.form-input{background:var(--surface);border:1px solid var(--glass-border);border-radius:var(--radius-sm);width:100%;color:var(--text);transition:var(--transition);padding:12px 16px;font-size:1rem}.form-input:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-glow)}.form-input::placeholder{color:var(--text-dim)}textarea.form-input{resize:vertical;min-height:100px}select.form-input{appearance:none;background-image:url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%2394a3b8' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='M6 8l4 4 4-4'/%3e%3c/svg%3e");background-position:right 12px center;background-repeat:no-repeat;background-size:20px;padding-right:40px}.form-error{color:var(--danger);margin-top:var(--space-xs);font-size:.8rem}.form-hint{color:var(--text-dim);margin-top:var(--space-xs);font-size:.8rem}.badge{border-radius:var(--radius-full);text-transform:uppercase;letter-spacing:.05em;align-items:center;gap:6px;padding:4px 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var(--glass-border);border-radius:var(--radius-md);padding:var(--space-lg);text-align:center;transition:var(--transition)}.stat-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.stat-number{margin-bottom:var(--space-xs);font-size:2rem;font-weight:800;line-height:1}.stat-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;font-size:.8rem}.navbar{height:var(--nav-height);background:var(--glass);-webkit-backdrop-filter:blur(20px);border-bottom:1px solid var(--glass-border);z-index:1000;padding:0 var(--space-md);align-items:center;display:flex;position:fixed;top:0;left:0;right:0}.navbar-brand{background:linear-gradient(135deg, var(--primary-light), var(--primary));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;font-size:1.25rem;font-weight:800}.navbar-content{width:100%;max-width:var(--max-width);justify-content:space-between;align-items:center;margin:0 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(width>=768px){.bottom-nav{display:none}}.bottom-nav-item{color:var(--text-muted);transition:var(--transition);cursor:pointer;background:0 0;border:none;flex-direction:column;align-items:center;gap:2px;padding:8px 16px;font-size:.7rem;font-weight:500;text-decoration:none;display:flex}.bottom-nav-item.active{color:var(--primary-light)}.bottom-nav-item svg{width:22px;height:22px}.fab{bottom:calc(var(--bottom-nav-height) + var(--space-md));right:var(--space-md);background:linear-gradient(135deg, var(--primary), var(--primary-dark));color:#fff;width:56px;height:56px;box-shadow:0 4px 20px var(--primary-glow);z-index:100;cursor:pointer;transition:var(--transition);border:none;border-radius:50%;justify-content:center;align-items:center;font-size:1.5rem;display:flex;position:fixed}.fab:hover{box-shadow:0 6px 28px var(--primary-glow);transform:scale(1.1)}@media (width>=768px){.fab{display:none}}.admin-layout{min-height:100vh;padding-top:var(--nav-height);display:flex}.sidebar{width:var(--sidebar-width);background:var(--bg-secondary);border-right:1px solid var(--glass-border);padding:var(--space-lg) var(--space-md);top:var(--nav-height);display:none;position:fixed;bottom:0;overflow-y:auto}@media (width>=768px){.sidebar{display:block}}.sidebar-link{align-items:center;gap:var(--space-md);padding:12px var(--space-md);border-radius:var(--radius-sm);color:var(--text-secondary);transition:var(--transition);margin-bottom:var(--space-xs);font-size:.875rem;font-weight:500;display:flex}.sidebar-link:hover{background:var(--surface);color:var(--text)}.sidebar-link.active{background:var(--primary-glow);color:var(--primary-light)}.admin-content{padding:var(--space-lg) var(--space-md);padding-bottom:calc(var(--bottom-nav-height) + var(--space-lg));flex:1}@media 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var(--warning-bg)}.timeline-content{padding-left:var(--space-sm)}.timeline-status{font-size:.875rem;font-weight:600}.timeline-remark{color:var(--text-muted);margin-top:2px;font-size:.8rem}.timeline-date{color:var(--text-dim);margin-top:2px;font-size:.75rem}.complaints-list{gap:var(--space-md);flex-direction:column;display:flex}.complaint-card{background:var(--glass);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border:1px solid var(--glass-border);border-radius:var(--radius-md);padding:var(--space-md);transition:var(--transition);cursor:pointer;color:inherit;text-decoration:none;display:block}.complaint-card:hover{border-color:var(--primary);box-shadow:var(--shadow-md);color:inherit;transform:translateY(-2px)}.complaint-card-header{justify-content:space-between;align-items:flex-start;gap:var(--space-sm);margin-bottom:var(--space-sm);display:flex}.complaint-card-title{font-size:1rem;font-weight:600;line-height:1.3}.complaint-card-meta{align-items:center;gap:var(--space-md);color:var(--text-muted);font-size:.8rem;display:flex}.complaint-card-category{background:var(--surface);border-radius:var(--radius-full);color:var(--text-secondary);align-items:center;gap:4px;padding:2px 8px;font-size:.75rem;display:inline-flex}.complaint-card-desc{color:var(--text-secondary);margin-top:var(--space-sm);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:.875rem;line-height:1.5;display:-webkit-box;overflow:hidden}.filter-bar{gap:var(--space-sm);margin-bottom:var(--space-lg);flex-wrap:wrap;display:flex}.filter-btn{border-radius:var(--radius-full);background:var(--surface);color:var(--text-secondary);border:1px solid var(--glass-border);cursor:pointer;transition:var(--transition);padding:6px 14px;font-size:.8rem;font-weight:500}.filter-btn:hover{border-color:var(--primary);color:var(--primary-light)}.filter-btn.active{background:var(--primary);color:#fff;border-color:var(--primary)}.loader-container{justify-content:center;align-items:center;min-height:200px;display:flex}.spinner{border:3px solid var(--glass-border);border-top-color:var(--primary);border-radius:50%;width:40px;height:40px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.skeleton{background:linear-gradient(90deg, var(--surface) 25%, var(--surface-hover) 50%, var(--surface) 75%);border-radius:var(--radius-sm);background-size:200% 100%;animation:1.5s infinite shimmer}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}.toast-container{top:calc(var(--nav-height) + var(--space-md));right:var(--space-md);z-index:2000;gap:var(--space-sm);flex-direction:column;display:flex;position:fixed}.toast{background:var(--surface);border:1px solid var(--glass-border);border-radius:var(--radius-md);padding:var(--space-md) var(--space-lg);min-width:280px;max-width:400px;box-shadow:var(--shadow-lg);align-items:center;gap:var(--space-md);animation:.3s slideIn;display:flex}.toast.toast-exit{animation:.3s forwards slideOut}.toast-success{border-left:4px solid var(--success)}.toast-error{border-left:4px solid var(--danger)}.toast-info{border-left:4px solid var(--info)}.toast-message{font-size:.875rem;font-weight:500}.toast-close{color:var(--text-muted);cursor:pointer;background:0 0;border:none;margin-left:auto;padding:4px;font-size:1.2rem}@keyframes slideIn{0%{opacity:0;transform:translate(100%)}to{opacity:1;transform:translate(0)}}@keyframes slideOut{0%{opacity:1;transform:translate(0)}to{opacity:0;transform:translate(100%)}}.page-header{margin-bottom:var(--space-xl)}.page-title{margin-bottom:var(--space-xs);font-size:1.5rem;font-weight:800}@media (width>=768px){.page-title{font-size:2rem}}.page-subtitle{color:var(--text-muted);font-size:.875rem}.auth-page{min-height:100vh;padding:var(--space-md);background:var(--bg);justify-content:center;align-items:center;display:flex}.auth-card{background:var(--glass);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border:1px solid var(--glass-border);border-radius:var(--radius-lg);width:100%;max-width:420px;padding:var(--space-xl)}.auth-header{text-align:center;margin-bottom:var(--space-xl)}.auth-title{margin-bottom:var(--space-xs);font-size:1.5rem;font-weight:800}.auth-subtitle{color:var(--text-muted);font-size:.875rem}.auth-footer{text-align:center;margin-top:var(--space-lg);color:var(--text-muted);font-size:.875rem}.auth-footer a{color:var(--primary-light);font-weight:600}.landing-hero{text-align:center;min-height:100vh;padding:var(--space-xl) var(--space-md);flex-direction:column;justify-content:center;align-items:center;display:flex;position:relative;overflow:hidden}.landing-hero:before{content:"";background:radial-gradient(circle, var(--primary-glow), transparent 70%);z-index:0;width:600px;height:600px;position:absolute;top:-200px;right:-200px}.landing-hero:after{content:"";z-index:0;background:radial-gradient(circle,#10b98126,#0000 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(width>=768px){.detail-grid{grid-template-columns:2fr 1fr}}.detail-image{object-fit:cover;border-radius:var(--radius-md);border:1px solid var(--glass-border);width:100%;max-height:400px}.detail-info{gap:var(--space-md);flex-direction:column;display:flex}.detail-label{text-transform:uppercase;letter-spacing:.05em;color:var(--text-dim);margin-bottom:2px;font-size:.75rem}.detail-value{color:var(--text);font-size:.95rem}.table-wrapper{display:none;overflow-x:auto}@media (width>=768px){.table-wrapper{display:block}.mobile-cards{display:none}}.data-table{border-collapse:collapse;width:100%}.data-table th{text-align:left;padding:var(--space-md);text-transform:uppercase;letter-spacing:.05em;color:var(--text-dim);border-bottom:1px solid var(--glass-border);font-size:.75rem}.data-table td{padding:var(--space-md);border-bottom:1px solid var(--glass-border);font-size:.875rem}.data-table tr:hover{background:var(--surface-hover)}.data-table tr{cursor:pointer;transition:var(--transition)}.file-upload{border:2px dashed var(--glass-border);border-radius:var(--radius-md);padding:var(--space-xl);text-align:center;transition:var(--transition);cursor:pointer;position:relative}.file-upload:hover{border-color:var(--primary);background:#6366f10d}.file-upload input[type=file]{opacity:0;cursor:pointer;position:absolute;inset:0}.file-upload-icon{margin-bottom:var(--space-sm);font-size:2rem}.file-upload-text{color:var(--text-muted);font-size:.875rem}.file-preview{margin-top:var(--space-md);display:inline-block;position:relative}.file-preview img{border-radius:var(--radius-sm);max-height:150px}.file-preview-remove{background:var(--danger);color:#fff;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;font-size:.8rem;display:flex;position:absolute;top:-8px;right:-8px}.empty-state{text-align:center;padding:var(--space-3xl) var(--space-lg)}.empty-state-icon{margin-bottom:var(--space-md);opacity:.5;font-size:3rem}.empty-state-title{margin-bottom:var(--space-sm);font-size:1.25rem;font-weight:600}.empty-state-desc{color:var(--text-muted);margin-bottom:var(--space-lg);font-size:.875rem}.fade-in{animation:.3s fadeIn}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.slide-up{animation:.4s slideUp}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.not-found{text-align:center;min-height:100vh;padding:var(--space-xl);flex-direction:column;justify-content:center;align-items:center;display:flex}.not-found-code{background:linear-gradient(135deg, var(--primary), var(--danger));-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text;font-size:6rem;font-weight:800;line-height:1}.profile-card{max-width:500px;margin:0 auto}.profile-avatar{background:linear-gradient(135deg, var(--primary), var(--primary-dark));color:#fff;width:80px;height:80px;margin:0 auto var(--space-md);border-radius:50%;justify-content:center;align-items:center;font-size:2rem;font-weight:700;display:flex}.profile-info{margin-top:var(--space-lg)}.profile-row{padding:var(--space-md) 0;border-bottom:1px solid var(--glass-border);justify-content:space-between;display:flex}.profile-row:last-child{border-bottom:none}.search-bar{margin-bottom:var(--space-md);position:relative}.search-bar input{background:var(--surface);border:1px solid var(--glass-border);border-radius:var(--radius-full);width:100%;color:var(--text);transition:var(--transition);padding:10px 16px 10px 40px;font-size:.875rem}.search-bar input:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-glow)}.search-bar-icon{color:var(--text-dim);font-size:.9rem;position:absolute;top:50%;left:14px;transform:translateY(-50%)}.hide-mobile{display:none}@media (width>=768px){.hide-mobile{display:block}.hide-desktop{display:none}}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:var(--bg)}::-webkit-scrollbar-thumb{background:var(--surface-hover);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--text-dim)}